How long will it take until I receive my Re-Timer?
We have two shipping options. If you select Express your Re-Timer will arrive in 2-5 days. If you select Standard it will arrive in 2-3 weeks.
We have two shipping options. If you select Express your Re-Timer will arrive in 2-5 days. If you select Standard it will arrive in 2-3 weeks.
We will reimburse our customers if they are charged any import taxes and duties. Please contact support with a copy of the charges and proof of payment.
Yes. Re-Timer has undergone independent ocular safety testing.
If you suffer from a medical condition you should consult your doctor before using this product.
Although Re-Timer does not produce the wavelengths that photosensitizing medications react to, we recommend that you avoid using any light therapy, and avoid excessive sunlight until you are no longer using photosensitizing medication.
Re-Timer is not suitable for children younger than 13 years old as the crystalline lens has not yet matured. Their eyes do not yet filter light in the same way that it does for adults. The result is a sensitivity to light that is too great.
For most people, it is sufficient to use Re-Timer once a day. We recommend you only use the device for 60 minutes or less each 24 hour period.
Re-Timer comes with a USB cable for recharging. If you would like to re-charge your device from a wall outlet, you will need to obtain a wall adapter from your local retailer. Ensure you obtain a wall adapter which is compatible with the USB cable.
Yes. Each Re-Timer comes with a premium case for transportation.
Yes. The battery used complies with international requirements for passenger hand luggage or stowed luggage containing a lithium battery. If you are carrying multiple Re-Timer’s with you, please check with airline to ensure this meets their rules. The battery cannot be removed from the product.