Frequently Asked Questions Archives

Yes. Re-Timer is designed to fit over your reading glasses. The light source is soft so that you are not inhibited from reading or working.

Re-Timer is designed to fit 95% of the population. If you have an average or slightly large or small head, Re-Timer will fit. The device has an adjustable nosepiece and is made from a material which flexes and contours to your head. This ensures it is stable and comfortable.

Results vary from person to person. Generally, you will notice a shift in your body clock within 3 days of use. A similar timeframe is required to realize a benefit for the winter blues.

Approximately 4 hours (if the battery has been fully charged). This will fluctuate depending on status of battery charge and temperature.

It takes approximately 1 hour to charge the battery. Once charged, the battery light will switch off.

Yes. The battery used complies with international requirements for passenger hand luggage or stowed luggage containing a lithium battery. If you are carrying multiple Re-Timer’s with you, please check with airline to ensure this meets their rules. The battery cannot be removed from the product.

Yes. Each Re-Timer comes with a premium case for transportation.

Re-Timer comes with a USB cable for recharging. If you would like to re-charge your device from a wall outlet, you will need to obtain a wall adapter from your local retailer. Ensure you obtain a wall adapter which is compatible with the USB cable.

For most people, it is sufficient to use Re-Timer once a day. We recommend you only use the device for 60 minutes or less each 24 hour period.

Re-Timer is not suitable for children younger than 13 years old as the crystalline lens has not yet matured. Their eyes do not yet filter light in the same way that it does for adults. The result is a sensitivity to light that is too great.